Privacy Policy

This Privacy Policy (“Policy”) explains how Scorder.com (“Scorder,” “we,” “our,” or “us”) collects, uses, and protects personal information through the Scorder platform, including our point-of-sale (POS) system, digital loyalty card solution, and online ordering services (the “Platform”), available via the website www.scorder.com (the “Site”) and any associated products and services (collectively, the “Services”).

1. Collection of Personal Information

We collect personal information that you provide directly when you:

Create an account

Use our POS, loyalty, or online ordering services

Place or process an order

Communicate with us for support or enquiries

The information may include your name, business name, email address, phone number, payment details, and any other information necessary to deliver and improve our Services.

2. Use of Personal Information

We use the information collected to:

Provide, operate, and support our POS, loyalty, and online ordering systems

Process and fulfil customer orders

Communicate with you regarding your account, transactions, updates, and support

Improve, personalise, and optimise your experience with our Services

Send you marketing and promotional material related to Scorder (where permitted under Australian law)

3. Disclosure of Personal Information

We may share personal information with:

Third-party service providers (e.g. payment processors, cloud hosting, analytics, customer support)

Business partners you interact with through Scorder (e.g. restaurants, cafés, or shops when you place an order)

Government authorities or regulators, when required by law or to protect rights, property, or safety

We do not sell or rent your personal information to third parties.

4. Data Security

We use reasonable technical and organisational measures to safeguard your information against unauthorised access, use, alteration, or disclosure. However, no online transmission or electronic storage system is completely secure, and we cannot guarantee absolute protection.

5. Access and Correction

You may access, update, or delete your personal information by logging into your account or contacting us at [email protected]. We will respond within a reasonable timeframe, in line with the Australian Privacy Principles (APPs).

6. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect information from children under this age. If we become aware of such data, we will delete it promptly.

7. Changes to this Policy

We may update this Policy from time to time. Material changes will be communicated via notice on the Site and/or through the Platform. Your continued use of the Services after changes indicates acceptance of the updated Policy.

8. Contact Us

If you have questions about this Policy or how we handle your personal information, please contact us at:
Email: [email protected]